Frequently Asked
Questions

Are you accepting new patients?

Yes, we are always accepting new patients and love seeing new faces in the office.

Do you see kids? What age do I need to start bringing my child in?

• Yes! We love seeing patients of all ages and will do everything we can to make sure you child is comfortable and loves coming to see us.
• The American Academy of Pediatric Dentistry recommends children have their first dental visit by age 1, or when their first tooth erupts, whichever comes first.

What do you do at the child’s first visit?

We will do a gentle exam to make sure the child’s mouth and teeth are developing normally. Depending on their age and comfort level, they may either be sitting in their parent’s lap, or in the chair if they are a little older. We also spend time going over our recommendations for developing healthy oral habits.

Do you accept my insurance?

We accept all insurances as out-of-network providers. As a courtesy, we are happy to submit claims for your treatment, and we do our best to provide an estimate of your out of pocket expense for treatment.

What payment options do you offer?

We understand that dental care is essential to your overall health, and we want to ensure you get the smile you deserve. That’s why we offer flexible payment options to fit your budget. We never want finances to prevent patients from being able to receive the treatment they need.

Here’s how it works:

Insurance Verification: Before beginning your dental treatment, our team will run your insurance to determine what is covered. This verification helps us provide you with an accurate estimate of your potential out-of-pocket costs.

Payment Options: After processing your insurance information, we will provide you with a breakdown of the costs and what your insurance covers. You may pay out-of-pocket or sign up for CareCredit, which offers financing options with monthly payment plans to cover your treatment costs.

Financing with CareCredit: CareCredit offers flexible financing options with monthly payments to help you manage your dental expenses. It's easy to apply, and you can get instant approval.

At Platinum Dentistry, we believe everyone deserves a healthy smile. Schedule your appointment online or call us at (937) 293-3402 to learn more about our payment options.

Can I pay online?

Yes! Click here to pay online.

What services do you offer?

For a comprehensive list of our services, click the link below.

Do you offer sedation?

Yes! We offer a variety of sedation options as we want our patients to have the most relaxing experience possible while receiving treatment in our office. Depending on the level of patient anxiety and the treatment being completed, we offer the following options:

• Nitrous-oxide gas (laughing gas) – a great option for patients needing mild-moderate anxiety relief. Laughing gas is inhaled through a nose mask and is controlled by the dentist. It does not produce lingering effects so the patient can drive themselves to and from the appointment. This is the only sedation option where the patient does not need a driver. Laughing gas is very safe to use on children needing dental treatment as well.
• Oral sedation – Depending on the patient and their metabolism, oral sedation can provide mild-moderate sedation and anxiety relief. Oral sedation is given via a pill.
• IV sedation – For patients needing a deeper level of sedation, IV sedation is the best option as the patient is conscious and breathing on their own but only semi-awake. Once the IV is started the sedation occurs quickly and patients do not remember the appointment afterward. This is commonly used during wisdom tooth removal and larger/longer dental surgeries.